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Welcome! Thanks for visiting the GSOC 2016 website – your place to visit for news about events at Gopher State One Call during the coming months. GSOC shares your commitment to excavation safety and damage prevention. Please bookmark this site and visit it often to check for updates. Use the sign-up form below to make sure you are registered to receive the latest information as soon as it becomes available. Thanks again for your efforts to make Minnesota a safer place to live and work!
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FAQ


 

Why is GSOC transitioning to a new system?

When will the new GSOC system be effective?

What are some of the software tools in the new GSOC system?

Where can I obtain training for the new system and products?

Will GSOC contact phone numbers stay the same?

Will the website remain the same on and after December 30, 2015?

Will my bookmarks still work after December 30, 2015?

Is there a mobile app for the new GSOC system?

Where will GSOC and the call center be located?

FAQ for Excavators & Homeowners


 

Where can I obtain training for the new GSOC system and products?

How do I get training for processing tickets online?

Will my ID/contact info/login/passwords need to change?

What options do I have when filing a ticket on or after December 30, 2015?

Is there a mobile app for GSOC 2016?

Where do I go to file a ticket online (URL) on or after December 30, 2015?

How can I submit an emergency ticket on or after December 30, 2015?

Can I submit locate ticket requests 24/7 on or after December 30, 2015?

Will my bookmarks still work on or after December 30, 2015?

Can I attach excavation site maps to the locate request on or after December 30, 2015?

Will I still be an expedited user or can I become an expedited user on or after December 30, 2015?

Will the ticket numbers be provided in the same format on or after December 30, 2015?

How do I get a list of my tickets on or after December 30, 2015?

How do I update or cancel a ticket that was created on or after December 30, 2015?

How do I get help while entering a ticket on line on or after December 30, 2015?

When will I get a copy of my ticket on and after December 30, 2015?

How do I know if my site has been marked?

What if I have trouble logging into the new GSOC online ticketing system?

Will electronic positive response be sent out prior to ticket start time?

Will ticket history (past tickets) be accessible?

FAQ for Facility Operators


 

I use an automated ticket management system. Who do I contact to make sure it will work and that I’ll be able to receive tickets once the transition takes place?

Where can I obtain training for the new system and products?

Will my ID/contact info/login/passwords need to change?

How will the transition be handled over the New Year holiday?

Who do I contact to update my registered Facility Operator information (emails, phone numbers, etc.) to be effective on and after December 30, 2015?

How can I request retransmits or get a ticket resent on or after December 30, 2015?

I missed a ticket and don’t know why. Who do I contact on or after December 30, 2015?

Who do I contact about changing notification areas on or after December 30, 2015?

Can I manage notification areas online on or after December 30, 2015?

As a Facility Operator, how can I electronically status tickets (positive response) created on or after December 30, 2015?

Will I be able to receive tickets via Fax on or after December 30, 2015?

Will I still be an expedited user or can I become an expedited user on or after December 30, 2015?

How do I request a ticket search after December 30, 2015?

Will previous tickets and reports be accessible after December 30, 2015?

Can I continue to use KorWeb Standard that was provided to GSOC registered Facility Operators free of charge?

Is there a mobile app for the new GSOC system?

Transition Update - Transition effective December 30th, 6:00 pm


 

News


October 8, 2015

Attention:  Minnesota Excavators


Gopher State One Call Inaugurates “GSOC 2016” Transition

 
Download
Download the Press Release
Excavator Press Release 10_8_2015.do[...]
Microsoft Word document [101.2 KB]

 


Gopher State One Call (GSOC) recently announced operational changes that will be made at Minnesota’s one call excavation notification center. Beginning January 1, 2016, One Call Concepts, Inc. (OCC) will provide services for the Minnesota one call excavation notification center. “We are excited to utilize OCC technology for our underground damage prevention efforts in Minnesota,” GSOC Board Chair Dan Schroeder said. “The selection of OCC enables GSOC to provide excavators and underground facility operators with new and easy to use technology for excavation ticket processing.”

... [more]

 


August 18, 2015

Attention:  GSOC Facility Operators


Gopher State One Call Inaugurates “GSOC 2016” Transition

 
Download
Download the Press Release
GSOC Press Release August 2015 Facility[...]
Microsoft Word document [110.2 KB]

 


Gopher State One Call (GSOC) recently announced operational changes that will be made at Minnesota’s one call excavation notification center.  Beginning January 1, 2016, One Call Concepts, Inc. (OCC) will provide services for the Minnesota one call excavation notification center.  “We are excited to utilize OCC technology for our underground damage prevention efforts in Minnesota,” GSOC Board Chair Dan Schroeder said.  “The selection of OCC enables GSOC to provide excavators and underground facility operators with new and easy to use technology for excavation ticket processing.”

 

To ensure a smooth transition, GSOC will be reaching out to Facility Operators over the coming months. Here is an overview of the transition timeline and what to expect: ... [more]

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